Terms of service
Terms and Conditions for "Fresh" Grocery Store
By using our services, including our in-store shopping, website, and mobile application, you agree to the following terms:
1. Acceptance of Terms
By accessing or purchasing from Fresh, you agree to be bound by these Terms and Conditions and our Privacy Policy. We reserve the right to update these terms at any time without prior notice.
By accessing or purchasing from Fresh, you agree to be bound by these Terms and Conditions and our Privacy Policy. We reserve the right to update these terms at any time without prior notice.
2. Use of Service
- Eligibility: You must be at least 18 years old (or the legal age of majority in your jurisdiction) to create an account or place orders.
- Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Product Pricing and Availability
- Accuracy: We strive for accuracy, but errors in pricing or descriptions may occur. We reserve the right to correct any errors and cancel orders placed at an incorrect price.
- Freshness: We guarantee that items are hand-selected for quality. However, seasonal availability may limit the supply of certain produce or specialty items.
- Weight-Based Items: For items sold by weight (e.g., meat and produce), the final price charged will be based on the actual weight at the time of fulfillment.
4. Payments & Billing
- We accept major credit cards, debit cards, and authorized digital wallets.
- Payment is required in full at the time of purchase or at the point of pickup/delivery.
5. Order Cancellations & Modifications
- Orders may be modified or cancelled up to 2 hours before the scheduled pickup or delivery window.
- Late cancellations may be subject to a restocking fee, particularly for prepared foods or custom orders.
6. Limitation of Liability
Fresh is not liable for any indirect, incidental, or consequential damages arising from the use of our products or delivery services. Our total liability is limited to the purchase price of the specific item in question.
Fresh is not liable for any indirect, incidental, or consequential damages arising from the use of our products or delivery services. Our total liability is limited to the purchase price of the specific item in question.
7. Governing Law
These terms are governed by the laws of the province/state in which the store operates. Any disputes shall be resolved in the courts of that jurisdiction.
These terms are governed by the laws of the province/state in which the store operates. Any disputes shall be resolved in the courts of that jurisdiction.
Contact Us
For questions regarding these terms, please contact our Customer Service department at the store location nearest you.
For questions regarding these terms, please contact our Customer Service department at the store location nearest you.