Shipping policy

• Local Delivery: We partner with third-party providers like Instacart and Uber Eats to bring groceries directly to your door.
• In-Store Pickup: Order online and select a convenient pickup timeslot. Personal shoppers will hand-select your items to ensure quality. 

• Standard Delivery Fee: Fees are calculated at checkout based on your location and the delivery provider used.
• Free Delivery: Some retailers offer free delivery on your first few orders or for orders exceeding a specific amount (e.g., $35 or $50).
• Restocking Fees: A fee (typically around 20%) may apply if a delivery fails because no one was home to receive perishable goods. 

• Same-Day Delivery: Available in many areas, with orders often arriving within 2 hours of placement.
• Order Cut-offs: Orders placed before specific times (e.g., 11:00 AM EST) are typically processed and delivered the same business day. 

• Temperature Control: Perishable items are packed to maintain freshness during transit; however, customers are encouraged to be present to receive these items immediately.
• Hazardous Materials: Items like aerosols or certain alcohol-based cleansers may be restricted to ground-only transport and cannot be shipped via air.
• Age-Restricted Items: Orders containing alcohol or tobacco require a person of legal age with a valid ID to be present at the time of delivery. 

• We currently deliver to residential addresses within our specified service zones. Delivery to P.O. Boxes or APO/FPO addresses is generally not available for grocery items.